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Cleaning Schedule
Report a Maintenance Issue
If you have an active booking, report a maintenance problem here. We will verify your booking using your unit and name.
Request an extra service
Extra cleaning, linen change, extra towels or beach towels, laundry service — for malfunctions or things to fix, use the Maintenance section instead.
Request a late check-out
If you have an active booking and need more time before check-out, request it here. We will automatically check availability.
Vehicle rental
Choose a vehicle, your dates, and pay online or by bank transfer — same process as booking a room.
Vehicle breakdown / assistance request
If your rented vehicle needs assistance, let us know here.
Cancel your booking
First check how much refund you are entitled to, then confirm if you want to proceed. Cancellation is final.
Leave a review
If you have completed a stay, tell us how it went. Your review will be published after a check.
Trips & Excursions
Discover the best excursions and activities near your stay, curated with our local partners.
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